Building A Sound Team
from the Bottom Up
From the trenches, to the front lines and all the way to the boardroom — we are here to mentor and assist you with building a successful team. We will rebuild from the bottom up if necessary or we can retool and fix while the plane is in the air.
“In the new world of sales, being able to ask the right questions is more valuable than producing the right answers.”
– Daniel Pink
Years in Service
Number of Clients Served*
%
Client Satisfaction*
*Don’t take my word for it. References available.
Earning the Sale, Proven Sales Processes and Strategies
Providing your leadership team the tools to lead frees up your time, motivates your crew, and builds a stronger company.
We specialize in understanding the buying process, using emotional intelligence, sales training and mentoring, customer service training, one-on-one coaching and are here to help your company or you as an individual achieve your goals.
“Thank you for taking the time to learn our industry and business. You were able to relate the topics and break them down into understandable sections. The team not only sees how this applies to our business, but they seem more comfortable talking sales”
– Elyshia Cheung
“Very interactive and entertaining. I learned I need to be flexible and more focused on my client’s process instead of mine; asking more questions and be less scripted.”
– Jeff Thibert
“I liked it all. I loved how much we talked about approaching difficult situations. I am not a confrontational person, so learning how to diffuse them will be so valuable.” ”
– Christina Mizera
“I love how it’s not traditional sales. Our team will stand out with this new perspective. You did such a good job with all the research you did. The numerous examples helped us all to relate. Well done, A+!”
– Shayne Milligan
“Thank you, you had everyone in the room involved. I am excited to put these techniques into practice.”
– Sherry Crawford
“So customer focused, you continually had us in the customer’s mindset at every interaction. Great Job! Very informative couple of days.”
– Darren Sandbox
“The whole program was amazing. I’m definitely going to use this right away, and slow down my process to stay at my clients level.”
– Jennifer Sexton
“Shawn! You can tell he loves what he does. Truly interested in each one of us and a spectacular memory. He kept things moving and I felt the whole thing was catered just to me.”
– Julie Kaczmarek
“Shawn crushed it! So interactive! I’m so thankful to be able to take this again.”
– Coree Ann McGonigle
“Very well done. Very thankful to be in the room again and excited to put some of the new tools you’ve added into use. Nice work Shawn!”
– Brandon Kerschbaumer
“I wrote down all the books he mentioned he got little nuggets from, and can’t wait to read them. Excellent work - a lot of paradigm shifts I’ve heard from the team during breakouts.”
– Debra Cartier
“Shawn kept my interest up through the full 2 days. Made learning very easy, and got me thinking.”
– Dionne Burrows
“Very informative. Shawn is very well spoken and kept everyone engaged.”
– Andrew Kastar
“I really liked how tailored it was to our company.”
– Justin Midler
“Your last quote today to remind us that the energy we bring is our responsibility. Thank you for your time, I found value here.”
– Austin Reles
According to Dartnell Research, 90% of salespeople are finished selling before 80% of potential clients are ready to buy. What does this mean for your company’s lost sales?
“Shawn Hauck came into my life at a time when our business was at a stand still. Our team had gone through many training seminars over the years so I knew we needed someone with fresh perspective and enough of a resume that we could grab and hold the attention of our veteran sales staff. After the first day with Shawn our team had a dramatic shift in their outlook on what they could accomplish with their career. Shawn’s ability to tap into the core values of his students and pull out what has been dormant inside them leaves your team with a new found energy that produces results almost immediately. We had built our business on a straight forward approach to selling and Shawn’s strategies gave us a new formula to be excited about. Since Shawn’s time with us we have seen 15% growth year over year. I would highly recommend Shawn to any business looking to take the next step.”
– Matt Huntingford, Rogers Sports & Media
“If you think education is expensive, try ignorance.”
– Derek Bok
“Very informative, I never knew a salesperson can have so many roles to play during a single sale/customer service interaction.”
– Ani Dinc
“Very Enlightening”
“Shawn was great at process informatics and was very interactive with the team. He kept us engaged the whole course-worth it 150%!”
– Paulo Pettofrezza
“Shawn was fantastic and as eager to learn as he was to teach! It was a pleasure to be in your course, your energy and knowledge were off the charts!”
– Julie LeFrançois
“Learning downward inflection in tone can calm people down.”
– Jacques Malboeuf
“This will help me on many levels.”
– Sylvie Hoffman
“First training in a long time that was fun, interesting AND useful! Your course has to be the best one I have ever had the pleasure of attending!”
– Kym English
“You have an excellent knowledge of the subject. Your energy was amazing, and the flow was excellent. You targeted the needs of my team!”
– Valérie McKibbin
“I will definitely use the GEMS to “sell” my team when coaching, especially in areas that require improvement. You’ve provided precious advice on how to build relationships.”
– Valérie McKibbin
“Inviting collaboration and creating a common language between not only ourselves and clients, but amongst the team as well. It was great to see the lights turn on for the team while they had fun! Really well done!!”
– Cam Mitchell
“It was very thorough, professional, and relevant, even in non-direct sales roles like mine. The communication process works for every interaction.”
– Aaron Poutanen
“The discussion around our selling process being in the same order as our buying process is applicable to way more than sales!”
– Amy Thompson
“The diagnostic questions we come up with were so simple yet effective at finding my client’s motivation.”
– Kristin Gobeil
“So energetic and enthusiastic - awesome!”
– Sarah Lawrence
“This was so valuable every section seemed to spark something. Thanks Shawn, I thoroughly enjoyed both days.”
– Russell Dueck
Mobile Sales Management & Evolving Business Coaching
Using our customer-focused sales process is key to understanding your client’s needs and how they establish buying criteria, making both parties smarter and more efficient.
We focus on mentoring and onboarding all aspects of Sales Management and Directors, while providing sales capabilities, writing customized trainings in a train the trainer format.
“Shawn was able to mentor me in the importance of emotional intelligence, personality profiling, and the art of customer focused relationship sales. His passionate, energetic, and personal approach to how he coached me shaped my career path to achieve success that I never thought would be possible. The person I have become both in businesses and in my professional life, I accredit to my time spent learning with Shawn.”
“Shawn’s ability to break down barriers, strategically navigate around ego and blind spots, approach challenging conversations in a non-confrontational manner, and identify important developmental opportunities would benefit any business at any level. Attending his training sessions left our team motivated, engaged, and opened their eyes to different ways of approaching the many challenges of our business.”
– Nathan Schendel, Van Houtte Coffee Services
“It would seem obligatory to write something positive about working with my husband but to be honest, his course is so completing that I could easily transform from wife to trainee. Shawn has coached me numerous times in highly competitive situations-almost all of which I won. Realtor trainings are a dime a dozen, but this material is a completely different way of looking at sales and like nothing I’ve ever experienced. It also was easy to implement and made me a better human. If you are in any role where you deal with people, you are missing out if you haven’t worked with him.”
– Robyn Hauck
“In this world, you get what you ask for; you just have to ask correctly.”
–Chris Voss
Prepare Like a Professional
Preparation is key — as Benjamin Franklin said “by failing to prepare you are preparing to fail.” We at Tetris Clamar are here to replace fear and hesitation with preparation. We provide personalized services, let us know what you are looking for and we will create a customized plan to meet your needs.
For example, we mentor or conduct:
- Interviews and year end review preparation
- Questions to ask your clients
- Moving the Sale Forward
- Follow-ups and evaluations
- Managing Tough Clients
- Managing your Manager
- Year-end reviews and much more
“Shawn is an incredibly talented, intuitive, natural coach. His values-centered guidance challenged me to think beyond just “sales” and focus more on building success for the clients. His ability to teach, relate and listen is truly valuable. In terms of pedigree, he is a successful sales leader who also is trained in negotiations, strategy, sales processes and learning modules. His training program helped me close a 3 million contract. I’m very grateful to have worked with him and I will continue to work with him throughout my career. I highly recommend his services to anyone who is looking to transform their sales career.”
– Jessica Gilhula, ePac Flexible Packaging
“One of the best sales trainings I’ve seen, and so well delivered.”
– Leo Pantano
“Very dynamic training. Shawn made it very interactive, which kept everybody involved. A very productive two days!”
“Not being in direct sales, I never thought I needed this. I now know I am in ‘Internal Sales!”
– Audry Mohammed
“I could have done a whole another day of working through the exercises we covered. GREAT JOB SHAWN!”
– Helena Melo
“Really enjoyed the interaction, so easy to listen to. Thank you - you were AWESOME!”
– Angela Nickel
“Thank you - you made all aspects relate to everyone in the room, even for myself in Administration!”
– Lori Yeomans
“All the highest ratings because Shawn explained everything so well, had so many great ideas, and gave us so many takeaways!”
– Lacey Ogden
“I appreciate your ability to relate the course to our industry, it flowed very well. Great job”.
– Kevin Yasinski
“I appreciate your knowledge and the feedback given during breakout groups. The work you did with leaders to have scenarios relate so well was great to help understand the content presented.”
– Lisa Briscoe-Klhyte
“I took lots of information from this, but the most valuable is learning that I need to slow down and learn to ask better questions. Thank you for all the examples”.
– Brandy Wall
“Great course! Not only was it super informative, but I can use the tools taught not only at work, but at home as well. Thanks so much!”
– Meghan Dalziel
“Shawn was great. He keeps you involved and interested.”
– Simon Kolbuc
“You were hilarious and fun. Training a group like this can be hard and you made it look easy. I appreciate you sharing your knowledge!”
– Jesse D
“Shawn was great! Knowledgeable, fun, and interactive. He knows how to read a room and keep people engaged.”
– James R
“Today engaged all and Shawn allowed great open conversations between our two teams.”
– Cameron Birch
Classroom or Mobile Teaching Options Available
We provide customized classroom and mobile learning opportunities that will equip you with the resources and tools you need to start making positive changes. By taking our courses you’ll be able to better understand your customers by learning how they think. Our focus is to get you where you want, and classroom learning has proven to be a great place to start.
Don’t Wait Any Longer.
Connect with Shawn today!
“Great course, picked up great ideas. Shawn kept flow moving perfectly” .”
– Dale Weber
“Amazing training program. You really learn lots more every time you take it.”
– Dexter Urnes
“Even from the service side, we can be more effective using this process with each other. Very informative, but also space for great conversations/exchanges of ideas.”
– Justin Turris
“10. Great course, start to finish.”
– Steve Davidson
“Excellent, looking forward to putting the material into practice - especially the tips I haven’t seen before on putting a proposal together.”
– Steve Bowler
“I appreciated Shawn’s ability to help translate this towards my sales support position. He took extra time to speak directly with me on how to better my proposals. Overall I have gained a great understanding and many tools to help better my career.”
– Mercede Fedato
“Shawn is a great guy and knows sales and communication very well.”
– Tom Hughes
“This whole thing! I will be bringing this back to our office to present as much as I can to my team. Thanks for this opportunity!”
– Ryan Kenny
“Shawn was very patient with our ‘old dogs’ and eager to help them see a more modern approach that speaks to today’s clients (even those who are so stuck in their ways).”
– Melanie Smith
“I really appreciated showing us how the client should be more involved. Also, focusing our time and energy on the right times to communicate. This is valuable to all - even people who are not in sales.”
– Jill Caskey
“Really enjoyed a fresh and new look into sales. Learning and listening over ‘sales puking’ info.”
– Kelly Foss
“As a lawyer, Shawn has changed my mindset on how we communicate and sales in general.”
– Gavin Wolch
“This was great. It filled in a lot of gaps of what to do next with my day to day customer interactions. Well Done!”
– Keith Olsen
“Great communicator, engaging, with lots of enthusiasm.”
– Andre van Kamden
“I always said I would never give a perfect score. 20 years into my career, and Shawn proved me wrong. Best training ever. Period.”
– Trevor Patenaude